Find your next step.

For a product ad, start with a photo or shop link in Ad builder and review the free scene plan. For a single clip or image, choose a tool from Create. See the first-video walkthrough or explore the tools.

The Academy and free tools are available without an account. Planning an ad is free. Generation shows a credit quote before you confirm; signing up does not promise free generation credits.

Compare available formats, sound, duration and prices on Models. Settings change the quote. A reference photo guides the result, but does not guarantee exact packaging, labels or faces. The model guide helps you choose.

Check its status in Library and the service status page. Timing varies by model, queue and length. If the job needs review or the submission is uncertain, contact support with its job ID before trying again, so you do not pay for a duplicate request.

Open a completed video in Library and choose Finish. Text, captions, your own audio, a logo and an end card are free to add; AI voice-over has a separate quote. See captions and text or branding and end cards.

Credits are held while a creation is being made. A completed creation spends the quoted amount. A confirmed failed generation returns its held credits automatically. An uncertain submission can keep credits held while it is reviewed. Read how credits work.

A delivered generation can still use credits even if its appearance is not what you wanted. Technical failures and purchase refunds have different rules. See the Refund Policy for unused first purchases, renewals and your legal rights.

Open Plans & credits, select Cancel plan renewal and confirm. Your current plan continues until its displayed end date. Cancelling renewal keeps your account and does not refund earlier purchases. Manage billing opens Stripe for subscription and payment details.

When your subscription is still eligible, Plans & credits shows Re-enable renewal. Review and confirm: your existing plan and billing cycle continue, with the next charge on the displayed renewal date. If the plan has already ended, choose a new plan. Open Plans & credits.

Use the same sign-in method and email as your account. If you still cannot get in, email [email protected]. We may ask you to verify account ownership. Never send passwords, verification codes or card numbers.

Open the Account and privacy section near the bottom of Settings, or contact support from your account email. Account deletion currently uses a support-assisted request. Read the Privacy Policy for what is removed and what must be retained. To stop plan renewals while keeping your account, use Plans & credits instead.

Start on the affiliate page. After signing in, continue to the studio affiliate dashboard to apply or see your status. Applications are reviewed by the owner; signing up does not mean you are approved.